Hacton at Home: Technical Support

We’re here to help.

If your question isn’t answered on this page, please email engage@elatschools.co.uk

Frequently Asked Questions

Issue: When I log in to GSuite I can’t see any work for my child.

Solution: Make sure you are not logged in with your own personal Google account. Tap the round icon on the top-right of the page and Sign Out or Switch Accounts. You should then be able to log on with your child’s school username and password.

This link will help you sign out of any existing Google accounts

Issue: Where can I find my child’s individual MyMaths login?

Solution: Only certain year groups are using individual logins for MyMaths at the moment. However, there is a wealth of maths learning available through the shared Hacton MyMaths logon. You can find the username and password in the Online Learning Resources document in GSuite > Shared Drives > All Pupils.